Service
Repairs
Keep your fleet mission-ready. Submit a repair request and track every phase of its progress, including blockers.
Diagnostics
Flight Log Auditor
Every ArduPilot flight writes a .bin log of exactly what the flight controller saw and did. Upload it here and get a plain-language read on what happened — useful before you even open a repair request, and it never leaves your browser.
How it works
- 1.Download the .bin log from your flight controller after an incident.
- 2.Upload it here — the file is parsed entirely in your browser, never sent anywhere.
- 3.Get a likely cause with a confidence rating: battery sag, GPS loss, vibration, hard impact, and more.
- 4.Attach the finding to a repair request so our techs start from the real cause, not a guess.
Why it's useful
Field diagnostics
Certified technicians assess airframe, motor, and payload damage on-site or at a service center.
OEM-grade parts
Repairs use original WhoopForge components to preserve rated performance and warranty.
Priority turnaround
Deployed-unit repairs are prioritized to minimize operational downtime.
Process
How we repair
Every job is on video
Arrival condition, diagnosis, and post-repair verification are all photographed and filmed against your job ID — a full audit trail from intake to dispatch.
Nothing starts without your sign-off
We quote the fault and the fix before any work begins. Written approval is required — no surprise charges.
Turnaround we can defend
Inspection complete within 24 hours. Quote issued within 48. Most repairs with no parts required finish in 3 working days.
Service pricing
RestrictedLog in to see service pricing
Full pricing for inspection, repair, upgrade, and bundled service packages.
Log in to build a custom configuration
See indicative pricing, run the payload/battery simulator, and submit a requirement to our team.